1Personal Information We Collect
When you register and use the ace66 platform, we collect certain categories of information necessary to provide a safe, fair, and fully functional service. Here are the types of information we gather:
Full name, email address, phone number, date of birth, and password you registered when opening your ace66 account.
Transaction details in Malaysian Ringgit (RM), records of deposits and withdrawals, and names of payment methods used. Full card numbers are not stored on our servers.
IP address, browser type, operating system, screen resolution, and device information used to access the platform, including mobile access.
Records of gameplay, betting history, active session times, favorite games, and overall platform usage patterns for service improvement purposes.
2Purpose of Using Your Information
Ace66 uses the collected information solely for legitimate and necessary purposes. We do not use your data beyond the scope outlined below without your prior consent.
- Account management: Allows you to log in, verify your identity, process deposits and withdrawals in Malaysian Ringgit, and ensure your account’s security.
- Service provision: To ensure the platform runs smoothly, manage betting and gaming activities, and resolve any disputes that may arise.
- Age and identity verification: Ensuring all users are 18 years or older and meet platform eligibility before using ace66 services.
- Fraud Prevention: Detecting and preventing suspicious activity, fraud, money laundering, or platform abuse.
- Service communications: Sending important account notifications, transaction confirmations, security updates, and relevant promotional information.
- Platform improvements: Analyze aggregated usage data to improve the performance, design, and features of the ace66 platform.
3Cookies and Tracking Technologies
The ace66 platform uses cookies and similar tracking technologies to enhance user experience and ensure platform functions work properly. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies
- Required for basic platform functions such as login and session verification. Cannot be disabled without affecting platform use.
- Performance Cookies
- Collecting information on how you use the platform to help identify technical issues and improve overall performance.
- Functional Cookies
- Remember your preferences such as language, display settings, and game choices so you don’t have to reset them each time you log in.
You can manage or disable cookies anytime through your browser settings. However, disabling essential cookies may limit your ability to fully use ace66 platform features.
4Data Storage, Security, and Third-Party Sharing
Data Security
Ace66 implements strict technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All communication between your device and our platform is secured using SSL encryption. Sensitive data is stored encrypted and accessible only by authorized staff.
Your data is retained only for as long as necessary to provide our services or as required by applicable law. After the retention period, data will be securely deleted or anonymized.
Third-Party Sharing
Ace66 does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share certain information in the following situations:
- Payment Service Providers: Transaction details required to process deposits and withdrawals in Malaysian Ringgit using local payment methods.
- Legal compliance: When required by law, court orders, or Malaysian authorities.
- Fraud Prevention: To third-party security service providers who assist us in detecting and preventing fraud, subject to strict confidentiality agreements.
5Your Rights as a User and How to Contact Us
As an ace66 user in Malaysia, you have the following rights regarding your personal data. We are committed to ensuring these rights are easy and efficient to exercise.
You can request a copy of your personal data we hold at any time through customer support.
If any of your information is inaccurate or outdated, you have the right to request corrections via account settings or support.
You may request the erasure of your personal data subject to legal data retention obligations.
Privacy Policy Updates
Ace66 reserves the right to update or amend this Privacy Policy from time to time in line with changes in laws, technology, or business practices. Any material changes will be notified to users via platform alerts or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact the ace66 support team via:
- Email: [email protected]
- Section Frequently Asked Questions for more information about accounts and data
- Online support available daily — responses within 24 working hours
Related documents: Terms & Conditions | Responsible Gaming
Your Data Is Secure — Your Experience Always Protected
Register your ace66 account with confidence. Your privacy is our responsibility, and every step within the platform is designed to safeguard your information.
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